LiveThu, May 21 · 11:21 PM

Vendor Returns

Track parts returns so credits don't leak
HCPQBO
JC
Open returns
Mock
4
Expected credit
Mock
$1,670
Collected
QuickBooks
$640
Stale > 30d
Derived
1
1 stale return aging > 30 days
$38 of expected credit at risk. Assign owner and contact vendor.
All returns
Mock
ItemVendorJob / CustomerTechStatusExpectedActualAgingOwner
Compressor 3-ton (Goodman)
GMS-3T-COMP
Ferguson
Hassan Karimi
JOB-2911
Devin MarshWaiting on vendor$48212dLara K.
Blower motor 1/2hp
CD-BM-12
Carrier Direct
Olivia Reyes
JOB-2904
Rico AlvarezReady to return$1986dWarehouse
Capacitor 45/5
VR-222
FergusonCredit pending$38$047dUnassigned
Refrigerant R-410A · 25lb
VR-223
ReeceNeeds review$3127dUnassigned
Air handler coil
VR-224
Carrier Direct
JOB-2890
Credited$640$64026dLara K.
QuickBooks credit reconciliation
Future
Once QuickBooks Online is connected, vendor credits will auto-reconcile against expected returns. Mismatches will surface as alerts here.
Owner / SOP notes

· Returns must be initiated within 14 days of part purchase.

· Aging > 30 days requires owner sign-off before write-off.

· Tech assignment is mandatory for warranty/recall returns.