LiveThu, May 21 · 11:21 PM

Technician Schedule

Performance & capacity board
HCPQBO
JC
6 technicians5 activeHousecall ProSynced just now
TechnicianStatusCurrentNextDoneLeftRev. completedRev. remainingAvg ticketCloseUtil.Alerts
DM
Devin Marsh
T-01 · rank #1
En route
Marcus & Wendy Holloway
No cool — emergency · 8:00 AM
Olivia Reyes
12:30 PM
23$1.2K$489$61262%
86%
RA
Rico Alvarez
T-02 · rank #4
Assigned
Kim Sato
Maintenance — Spring tune-up · 9:30 AM
Diane Kowalski
2:00 PM
14$189$756$24841%
72%
Low ticket trend — coach upsell
MH
Marcus Hill
T-03 · rank #3
Assigned
Westbrook Dental
1:00 PM
12$760$1.2K$90258%
64%
PA
Priya Anand
T-04 · rank #2
On job
Crestmoor Apartments
Replacement — 4-ton heat pump · 8:30 AM
00$0$12.5K$9,80071%
95%
Crane window 11:00 — confirm
SB
Sasha Brooks
T-05 · rank #5
Assigned
Trent McAllister
11:00 AM
03$0$0$4,20052%
55%
3 estimates today — high revenue potential
JP
Jordan Pak
T-06 · rank #6
Off today00$0$0
0%
Top performer
Devin Marsh
$1.7K pipeline · 62% close
Coaching focus
Rico Alvarez
Avg ticket $248 · 42% below team avg. Send replacement upsell prompts.
Capacity available
8 slots
Across 4 active technicians. Push CSR follow-up to fill afternoon.